The Tinsel Rack will take 1-2 working days (excluding weekends and PH) after your payment has been verified to process your order and despatch your parcel. For DHL orders, they will be dispatched on every Friday.
Standard courier delivery ($2.50)- 1 to 3 working days by Honest Bee *3 to 5 working days for festive periods and sale periods.
Express delivery ($4.50)- 1 to 2 working days by Honest Bee *2-3 working days for festive periods and sale periods.
Park n Parcel ($3)- 2 to 3 working days. Pick up locations will be shown at the check out page.
DHL delivery (Malaysia/Australia)- 3 to 5 working days (MY) 6 to 8 working days (AU). Shipping fees are based on items' weight.
Registered airmail (Up to 2kg)- kindly refer to Singpost for different zone rates and estimated delivery time
SpeedPost Standard (For overseas orders above 2kg)- kindly refer to Singpost for different zone rates and estimated delivery time
Estimated days of delivery start from after order has been completed, not after order/payment has been made by you.
*For Standard Courier and Express Delivery, please track the status of the order with your order number + last 4 digits of your phone number at https://www.honestbee.sg/en/goodship/track
*For International orders by DHL, please track the status of the order at https://ecommerceportal.dhl.com/track/?locale=en (Tracking number format SGAUU + order number, e.g. SGAUU1800123)
*For International orders by Singpost, please email us at firstname.lastname@example.org for the tracking number.
If you have an urgent need for the package, kindly drop our customer service team an email at email@example.com prior to purchase to check if the package will be able to reach you in time.
Free standard courier delivery is offered for local purchases above SGD100. (Applicable separately for backorder and
*In the case that your address has been provided wrongly/parcel is bounced back due to failed delivery, The Tinsel Rack will not be liable for the cost of redelivery. No refunds will be given in the event that the package was returned to us due to incorrect address provided by buyer.